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TO OUR VALUED CLIENTS
DUE TO CONCERN OVER THE CORONA VIRUS WE AT GRADY ANIMAL HOSPITAL ARE REACHING OUT TO OUR CLIENTS TO ADDRESS THIS UNPRECEDENTED EVENT. FIRST AND FORMOST IS THE PROTECTION OF OUR CLIENTS AND STAFF. WHILE WE HAVE NOT HAD ANY EXPOSURE OR CONFIRMED CASES AMONGST OUR CLIENTS OR STAFF WE ARE COMMITTED TO REDUCING THE RISK OF INFECTION.WE WILL CONTINUE TO FOLLOW CDC GUIDELINES AND HAVE TAKEN STEPS TO ENACT NEW WORKPLACE POLICIES INCLUDING CLEANING AND DISINFECTING OUR HOSPITAL THROUGHOUT THE DAY. EFFECTIVE IMMEDIATELY WE WILL LIMIT THE AMOUNT OF PEOPLE IN OUR LOBBY BY ASKING CLIENTS AND THEIR PETS TO REMAIN OUTSIDE OR IN THEIR VEHICLES UNTIL AN EXAM ROOM IS AVAILABLE.WE ARE REQUESTING ALL CLIENTS TO CALL THE FRONT DESK UPON ARRIVAL AT 631-218-1596 AND WE WILL CHECK YOU IN AND CALL YOU WHEN THE EXAM ROOM IS AVAILABLE.
IF YOU OR A FAMILY MEMBER ARE FEELING ILL, SNEEZING, COUGHING OR RUNNING A FEVER WE RESPECTFULLY REQUEST YOU DO NOT ENTER OUR FACILITY.WE WOULD ALSO REQUEST IF YOU HAVE TRAVELED OUT OF THE COUNTRY IN THE PAST TWO WEEKS THAT YOU RESCHEDULE IN A FEW WEEKS IF IT IS A ROUTINE APPOINTMENT.SHOULD AN EMERGENCY ARISE WITH YOUR PET WE SUGGEST HAVING A FRIEND OR FAMILY MEMBER TRANSPORT YOUR PET.
PLEASE KNOW THESE ARE SHORT TERM CHANGES IN PLACE TO PROTECT OUR STAFF SO THAT WE MAY REMAIN OPEN AND PROVIDE YOUR PETS WITH VETERINARY CARE DURING THIS CRISIS.WE ARE CONTINUING OUR NORMAL BUSINESS HOURS AT THIS TIME. WE ASK FOR YOUR SUPPORT AND COOPERATION WHILE WE GET THROUGH THIS TOGETHER.SHOULD YOU HAVE ANY QUESTIONS PLEASE FEEL FREE TO CALL AND SPEAK WITH ONE OF OUR STAFF MEMBERS.
SINCERELY
MARK CAPORASO DVM
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